CB - WLS- Transaction Processing Supervisor- Operations Analyst
Req #: 190103525
Location: Bangalore East, KA IN
Job Category: Operations
Employment Type: Full Time
Job Description:
- Reviewing and understanding the Client request
- Review & Verification of the Risk Rating selected by the Implementation Consultant is as per the approved Risk Matrix.
- Review & Validation of appropriate core legal documents/product forms/service terms as listed in the P&Ps and/or Scanning & Indexing the documents to the centralized repository.
- Review & Validation of Authorized Signor details, Negotiated Documents & perform Signature Verification
- Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
- Exhibit ownership of on-boarding experience and client satisfaction
- Ownership of internal communication and status updates
- Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
- Demonstrate creative problem solving and solid judgment/decision making
- Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
- Diligent awareness of risks in our processes in a timely manner
- Ownership, escalation and resolution of risk issues when they occur in a timely manner
- Manage activities through heavy phone work with clients and business partners
- Recording your observations & escalate wherever necessary
- Identifying items which needs Remediation & Amendments.
- Identifying gaps/exceptions and recommending possible solutions.
- Reporting/MIS
- Project Management.
Qualifications:
- Graduates with minimum of 2-4 years of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation types
- Ability to review and analyze information from multiple sources and determine relevancy
- Exceptional verbal and written communications skills. Communication is Paramount.
- Excellent comprehension and observation skills
- Knowledge of TS & CB Products and Operations will be an added advantage.
- Logical & analytical skills
- Aptitude to work with numbers and deadlines.
- Proactive approach
- Ability to grasp/learn new products/audits which are currently not in scope.
- Good PC skills including Microsoft office products (Excel, Word, Power point)
- Proven ability to independently identify issues, analyze problems and provide viable account and documentation solutions
- Demonstrate creative problem solving and solid judgment/decision making
- Strong client focus and ability to partner with various internal groups and client coverage
- Independent, self-motivated with an ability to adapt and be flexible in a team environment