Business development related activities
● Assist the site visits of prospective clients referred by Business development team or coming
through direct enquiries.
● Support and meet the occupancy rates targeted by the sales team.
● Engage with the local community and vendors to help generate potential leads.
● Handle walk in clients
● Courtesy interactions with the clients and users.
Service related Activities
● Monitor the operations of centre's in the assigned city/region (Visit all centre's at least a week
proactively)
● 1st level support for clients for operations related issues from centres (Power, Internet, Facilities,
Housekeeping)- Listen to the problems, attend it by physically visiting the centre, if needed and
solve if possible by taking the remote help of the vendors or subject experts
● Resolve the issues by contacting the respective vendors and constant follow ups
● During the visits, monitor the housekeeping works and hygiene of the centres
● Landlord/Property partner/Property SPOC interactions - Report the problems pertaining to the
building with them and follow up till resolution
● Utility bills collection and forward the same to Ops Manager
● Report the issues and resolution status to the central customer support team
● Send the DAR (Daily Activity Report) to Ops Manager
● Attend the weekly Ops Sales Review and represent the City/Region assigned
Ideal Candidate -
● Looking freshers or 1 - 3 year experienced candidates
● Location – Mysuru
● Qualification - Graduate in any discipline or equivalent
● Skills- Good interpersonal and communication skills, Customer service & Problem solving skills
● Language skills - Local language and English
● Two wheeler and driving licence is must