Happiest Health jobs - Central Supervisor Diagnostics
Central Supervisor Diagnostics
Fresher
Salary not disclosed
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
• Ensure proper operation of the Centre as SOP.
- ensure proper maintenance and housekeeping thru outsourced staff.
- co-ordinate with marketing to ensure that all marketing collateral are in place.
- co-ordinate with lab ops to ensure that phlebotomy material is ordered on time and is never
stocked out.
- regular reporting of sales and collection to Sales and Finance SPOCs.
• Closely monitor the activities of the phlebos attached to the Centre.
• Co-ordinate with the sales TSM and cluster head to ensure that all BTL activities around the Centre
are staffed by the phlebos.
• Attain Customer excellence in terms of feedback from walk-in customers - ensure that all have proper
briefing about our Knowledge Experience Zone and all our services are properly briefed to each
customer.
• All home collection customer tagged to the center has to be serviced on time.
• Call-back all serviced customers to get feedback about the service.
• Ensure selling of preventive packages as per monthly target to walk-in and home collection
customers.
• Scour for opportunities to grow business in the neighborhood catchment area. Inform Sales team of
any such business opportunities.
Managing materials &
resources
• Ensuring competitive market price of tests through effective management of materials and resources
• Evaluating new instruments and technologies for better quality results at affordable costs
Quality Assurance
▪ Presenting the departments for International Audits as and when necessary
▪ Instituting timely corrective actions for sub-optimal proficiency test results as well as any non-conformances raised during the audits
▪ Designing and executing Quality Improvement Programs in the laboratory.
▪ Co-ordinating the inter-lab proficiency program in departments.
Others
➢ Customer Care
▪ Resolution of technical queries from patients, doctors and collection centres regarding test offerings as
well as test reports
▪ Furnishing literature support for disputed results, if need.
➢ Managing human resources
• Productivity Management of staff
• Staff rotation to decrease intellectual fatigue
Conducting interviews for new recruitments
➢ Product Management
▪ Conducting training sessions for technical staffs
▪ Maintain Employee relation
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1687664
Job Category
BSc/BCA/BBM , Sales and Marketing
Locality Address
Jayanagar
State
Karnataka
Country
India
About Company
Happiest Health
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