Chart Support Executive jobs in Hyderabad at Kireeti Soft Technologies Ltd

We have urgent requirement for Chat Support Executive – Night Shiftfor our E-commerce application:

Job Description: -

We are looking for Chat Support Executive (Male only),who can interact and process information in response to inquiries and requests generated from our website.

· Candidate should have good communication skills.
· Outstanding customer interaction skills and ability to handle any customer situation
· Ability to develop & maintain positive working relationship with client employees
Candidate Profile: -
Fresher or Experience of 1+ years in Chat Support / Email Process/ Outbound / Non- Voice Fluent Communication in English is must.
Vacancy :01 (0nly Male Candidate)
Education Any Graduate - Any Specialization; PG: Post Graduation - Any Specialization
Salary: Best in The Industry
Industry: / E- Commerce / BPO / Call Centre / ITES
Functional Area: IT; E- Commerce , Customer Service , Operations
Role Category: Non - Voice / Support / Email Process
Role: Chat Support
Employment Type: Permanent Job, Full Time
Shift Timings: 10:00 pm to 07:00 am (Night Shift)
Transportation: No Cab Facility

Desired Candidate Profile: -

· Providing customer support through live chat & emails.
· Attract potential customers by answering any product and service related questions & suggesting the right information about our products and services based on customer information.
· Excellent written and verbal communication skills in English language is a must.
· Good typing speed is Required
· Team worker or Self-motivation Power.
· Energetic & self-motivated & team player.
· Good at surfing various E-commerce site
· Good knowledge of computers and the Internet & ability to develop new skills.
· Must have basic Computer knowledge (MS- Office)

Essel has pioneered a new trend in the Indian software industry by providing comprehensive, qualitative solutions for our customers. Our commitment to provide the best, our expertise, and our acumen ensure our progress every moment, and made us capable of thinking and delivering more than the obvious.

Started in 1995 as a firm with a view to reduce the gap between business people and computers by providing quality software & services, Kireeti soft has come a long way to achieve landmark in the field of excellence. With the strong belief that necessity is the mother of all inventions, Kireeti soft associated closely with people of different trades to understand their necessities and invented application based software to suit their needs. Completed major expansion in 2000 by incorporating Limited company 'Kireeti Software & Services Ltd' and the firm also merged with the new company.