Hiring for Chat process
Location- Chandigarh/Mohali
Qualification- 12th / Graduate / Post Graduate
Salary - 18000 To 30000
Good English communication skills
Comfortable with Rotational/ Night Shift
Cab facility available
Responsibilities:
Answers questions from the customer.
Communicate with the customer in real-time.
Provide updates on the status of the order.
Assist the customer with any issues they have with their orders, products, or services.
Answer any questions about the company’s policies and procedures.
Interact with customers to provide and process information in response to inquiries, concerns and requests about courses.
Promptly answer & support related chats.
Follow up and make scheduled call backs to customers where necessary.
Update customer information in the database during and after each call.
Answers incoming customer calls regarding general inquiries, concerns, and requests.