OkayGo jobs - Chat Support Associate

Chat Support Associate

OkayGo
experience Fresher
salary 20,000 - 25,000 Per Month
Posted: 3 Years ago
Applications:
Openings: 1

Job Description

Chat Support Associate.

We at OkayGo are looking for a candidate for the position of Chat Support Associate.

The ideal candidate should have a customer-centric and problem-solving attitude and maintain the company’s reputation by providing satisfactory solutions to a diverse range of queries.

The selected candidate would be taking up the following roles and responsibilities:

  • Prompt chat and call-response to customers
  • Document each customer’s question or problem and the resulting answer or solution. 
  • Develop customer service solutions. 
  • Maintain service level. Identify and escalate priority issues to the Team Leader and Ops Team

Job Particulars

Role  BPO / Customer care
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 849925
Locality Address Gurgaon-Others
State Haryana
Country India

About Company

OkayGo is an uber-like solution for hiring blue and grey collared workers instantly for businesses. We provide high-quality single-day, part-time and full-time workers to with an extremely short turnaround time. 

We are a technology-driven organization. Proprietary matching algorithms, geo-location tracking, and big data analysis help us meet the staffing needs of businesses in hospitality, F&B, event management, warehouses, BPO, and other industries. We provide employment opportunities to millions of blue and grey collared workers such as kitchen and service staff, tele callers, event professionals, sales and marketing professionals, operations associates, and e-commerce delivery executives. 

 OkayGo is founded by Kellogg and Yale alumni who previously worked at McKinsey and Barclays and most recently founded successful F&B businesses in India. We are backed by CEO at M3, Inc., ex-CFO at Uniqlo, and CEO at Elan.
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