Chief Delight Officer
Department: Operations
Open Positions: 4
Skills Required: team handling, supervisory role,communication skills
Location: Chandigarh, India
Education/Qualification: Any graduate / BHM/Hotel Management
Desirable Skills: Communication skills,knowledge of food cost,ownership,hardworking
Years Of Exp: 3 to 10 Years
Salary: 20000 to 30000
We would be looking at a candidate with the following requirements :
- Minimum 2 years' Supervisory/Managerial experience in QSR industry.
- Should have worked in delivery business.
- Knowlege of Profit & loss and food cost calculations.
Role: This job role comprises of the following responsibilities :
- To deliver superior service and maximize customer satisfaction
- To respond efficiently and accurately to customer complaints
- To regularly review product quality and research
- A Chief Delight Officer must keep tight controls on all financial aspects of the kitchen. As in charge of labor control, product cost controls and waste control. Damage, theft and shortages are also his/her responsibility.
- To estimate future needs for goods, kitchen utensils and cleaning products
- To ensure compliance with licensing, hygiene and health and safety legislation/guideline.
- To organize and supervise shifts, appraise staff performance and provide feedback to improve productivity.
- To create detailed reports on weekly, monthly and annual revenues and expenses
- To promote the brand in the local community through word-of-mouth and kitchen events
- To train new and current employees on proper customer service practices
- To implement policies and protocols that will maintain future kitchen operations
- To manage kitchen good image and suggest ways to improve it
3 to 4 Years 
Salary not disclosed 
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