CIB – Cash Operation – Transaction Processing Specialist – Operations Analyst
Qualifications – Internal:
- Graduate with Minimum 3/5 years of work experience in a financial institution
- Working knowledge of various aspects of International Payment Processing Operations.
- Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
- Excellent written & oral communication skills in English.
- Proven ability to build strong business relationships within the site and across the business.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
- Escalate issues as appropriate.
- Ability to use creative problem solving techniques to solve business issues.
- An acute client focus.
- Strong PC, project management, and analytical skills.
Profile:
- Understanding of payment processing
- Ability to interface with management and clients
- Demonstrate ability to proactively identify issues and implement solutions
- Strong organisational skills, concern for quality & accuracy and working to strict deadlines
- Excellent Team Player
- Excellent interpersonal skills, customer service orientation
- Good understanding of global investment markets and instrument types
- A willingness to work hard and go beyond expectations
Key Responsibilities would include:
- Ensures deliverables are met / Signs off on are completed
- Ensure the SOP are followed and controls are adhered and meets SLA
- Perform and/or Oversight of day to day operation of a team within Cash Operations responsible trade booking, settlement, cash & positions and reconciliations, break research and resolution
- Overall responsibility for the completeness, accuracy and timeliness of processing
- Review daily/monthly work process, including daily and monthly checklists and see that all tasks are completed
- Streamline processes when needed
- Contribute to the projects where needed locally or globally
- Implementation of new processes to be on-boarded
- Cross team training
- Effectively communicating instructions and timely escalations
- Attend regular group meetings with the Group Managers to ensure constant communication and feedback
- Responsible for ensuring a standardized and efficient process
Location: Bangalore East, KA, IN
3 Years 
Salary not disclosed 
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