CIB - FX Ops - Operations Analyst - Mumbai
Req #: 190106135
Location: Mumbai, MH IN
Job Category: Technology
Employment Type: Full Time
Job Description:
- Identify opportunities for improving process flow and quality as seen by the customer.
- Perform processing functions with minimum supervision and resolve client queries
- Participate in the rotation of functions with the objective of improving the process flows
- Assist in the training/education of junior staff in job functions/procedures relating to the unit.
- Process any required back-up tasks relating to production, identifying ways to improve current working practices.
Summary of Responsibilities:
- To learn and understand, all processing functions within the unit, ensuring all relevant deadlines and stipulated controls are met.
- To ensure transactions are processed in accordance with document procedures
- To be instrumental in identifying system faults/enhancements and be involved in any system implementations from a user viewpoint.
- Good working knowledge of MS office, decent typing skills required.
- Communication – Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions and advice.
- Teamwork – Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)
- Graduate/Degree in Commerce, Science or BMS .
- Prior experience in the Financial services industry.