CIB - Research Operations - Vice President jobs in Mumbai at JPMorgan Chase & Co.

CIB - Research Operations - Vice President

Req #: 200019680
Location: Mumbai, MH, IN
Job Category: Operations

Key responsibilities:

Understand current processes and challenges to define a future state process and benefits with the goal of enhancing client experience, increasing automation, efficiency, and reducing risk
Full program lifecycle management including: Defining program/project objectives and benefits, functional domains and architecture, business requirements, delivery roadmaps, migration of processing from current state/platforms to target state processes and platforms, operational readiness
Partner with business and technology teams to execute and achieve program objectives
Understand and ensure a strong and stable operational environment with robust controls, checks and balances
Manage and drive various day-to-day activities and tasks of Operations Manager
Identify new technology or tools that can be leveraged by the team to enhance process, track metrics and improve controls
Governance – regular, formal updates to senior stakeholders
Ensure the organization is at all times compliant with applicable laws and regulations
Build/develop the right skills, experience, knowledge and capacity in support of the above
Leadership - Assume a key leadership role within the Strategic Execution team. Build and develop relationship across the organization to drive change
Be involved in each stage of the Project Delivery Framework (PDF) from requirements to design to implementation
Ensure a client-centric approach is core across the team
Ensure a consistent focus on the people agenda – soft-skill coaching and technical training, talent management and retention, clear succession plan and critical activity coverage, rewards and recognition
Oversee large data sets relating to operations procedures, ensuring subject matter experts manage their process description data effectively
Manage and analyze that data to extract themes for operational efficiencies
Strong experience of 4-5 years in Operations as a Leader
Excellent problem solving skills in order to identify, understand and address operational and technical issues. Proactive in displaying these skills and developing solutions
Strong knowledge of technology solutions available in the market for Operations business
Must have Microsoft Office skills: Excel, Word, Access and PowerPoint
Influencing and negotiation skills - leverage subject matter expertise in driving conversations, challenging status quo and influence decisions/direction with stakeholders
Ability to operate in a fast-paced environment under high pressure with time critical deliveries; multi-tasking, prioritizing and able to adjust to changing prioritie
Strong partnership record - ability to build effective relationships across different parts of the organization as required
Should have a collaborative work style; fostering co-operation and teamwork
Strong communication skills, both written and verbal, including the ability to develop relationships across various stakeholders including senior business executives
Control mindset to identify process control gaps, prioritize and mitigate operational risk
Effective change management and transformation experience. Ability to challenge current state and mind set, adapt to a changing environment
Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade
Ability to motivate people, manage careers, influence team and provide a vision
Effective stakeholder management

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.