The Program Management role focuses specifically on New Business On-boarding.
The CFS business is driving an aggressive agenda under tight timelines.
The role requires the candidate to put together a strong Governance Model & actively engage with senior stakeholders from Client Organization, Sales, Client Service, Product Development, Operations & HR Business Partners.
To bring right amount of rigor in capturing facts is important to enable timely & informed decision making.
Key Responsibilities include:
Manage and execute complex project and ensure that project deliverables are met with the appropriate due diligence and system integration relating to Fund Accounting Services
Partnering with a number of groups including the front office, product development, middle office, core operations, technology, finance, across regions
Provide transparency with the execution of a communication plan on project delivery relating to Timelines, Budget, Tech Readiness & infrastructure
Drive hard to get consensus (Influencing Skills) - Identify and facilitate issue resolutions and escalate where applicable
Business process re-engineering
Facilitate with analyzing extant Client System Infrastructure and existing process V/S JPM Platform to determine gaps or opportunities to improve Cost To Serve (CTS)
Participating in meetings at the operational and project level, providing continuous feedback on project status
Ability to represent team in key senior Project Delivery meetings Produce summary presentations and overview materials for program stakeholders
We are looking for candidates with the following characteristics:
Good understanding of Fund Account Product knowledge
A track record of involvement in change program implementing new business processes and controls
Good balance between Program Management; Analytical skills and Interpersonal skills
Candidates with prior experience for implementing projects leveraging Robotics and Block chain technology are preferred.
Ability to face off to very demanding stakeholders, managing their expectations
Excellent problem solving skills to identify, understand and address operational and technical issues
Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
Self-driven - Motivated and able to deliver with minimal supervision under tight timelines
Strong experience of working on large scale, multi-stream programs with proven track record
Executive Presence - Ability to work closely with business partners and interact across levels
Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
Ability to be flexible, follow tight deadlines, organize and prioritize work
Strategic thinking coupled with practical execution.
Candidate must have a control focused agenda, and a thorough understanding of program/project risk
People and Communication:
Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently
Strong relationship management and partnership with a large array of constituents
Ability to influence diverse stakeholders
Proactive in identifying and escalating issues
Ability to partner in a virtual team environment across multiple locations
Business and Subject Matter Knowledge:
Strong knowledge of project life cycle and its critical control points.
Financial markets product knowledge and understanding of the transaction lifecycle
Subject matter expertise in Fund Accounting (Preferable)
Superior knowledge of Microsoft Excel, Power Point and Microsoft Projects, a PMP license is a plus
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.