CIB - Securities Services Operations -Transaction Processing Manager - Associate jobs in Mumbai at JPMorgan Chase & Co.

CIB - Securities Services Operations -Transaction Processing Manager - Associate

Req #: 200021012
Location: Mumbai, MH, IN
Job Category: Operations

Key Responsibilities would include :

• Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items

• Accuracy in processing in line with SOPs with no errors

• End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports

• Escalate any error/exceptions on identification

• Responding to routine queries/complaints and ensuring completeness

• Audit focused in all BAU activities

• Comply with the firm's policies & SOPs

• Navigates systems proficiently and accurately

• Identify opportunities for process efficiency & implement in a controlled manner

• Exhibit effective communication with key stakeholders

• Thorough knowledge of SOPs/related check points

• Perform all work in accordance to department procedures and are within quality standards

• Exercise good judgment and degree of confidentiality

• Getting the team along to achieve common objective

• Team management and ensuring the morale of the team is high

• Work in partnership with Local OCM team for QA Tests, MIS, Audit etc

• Working with seniors to achieve organization agenda

• Review and improve on productivity benchmarks on ongoing basis

• Performance Management for direct reports

• Partnering with supervisor and ensuring complete control of business

• CA/ MBA (Finance)/CFA.

• Knowledge of Capital Markets essential with at least 5 year's experience

• Experience on Securities Operations would be an added advantage

• Must be able to work under pressure and make accurate decisions in stressful situations

• Must be able to lead, manage and motivate the teams.

• Client focused

• Good time management skills

• Control Oriented

• Proactive, positive approach

• Able to grasp/learn concepts and procedures quickly

• Attention to detail

• Good PC skills including Microsoft office products (Excel, Word, Power point, Access)

• Good oral and written communications skills

• Must be detailed oriented and analytical

• Strong Customer Service skills

• Ability to work both independently and as a team in a fast paced production environment

• Flexibility of operating hours to include overtime, holidays, and weekend testing

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.