Working at Chase means making a real difference every day for your customers, your community and yourself.
By putting others first, doing what’s right and creating solutions that make lives better.
Build your career on our strong
foundation and help shape what’s next for you and for us.
Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction.
Successful candidates in this vital position are flexible and problem-solvers who enjoy helping customers resolve their questions and concerns.
Business deliverables include:
Verification of reviewing and validating IRS Forms, Tax documents & IDs. Certification of accounts subject to Federal Income tax withholding.
Validation of various regulatory documents submitted by the Customers
Ensure that all Customer requests are completed timely by adhering to procedures and guidelines
Ensure in performing due diligence of all required processing steps and check parameters defined in the process.
Ensure all exceptions or deviations are escalated to management on timely basis.
Meet all the Productivity and Accuracy targets defined for the process
Essential Skills & Experience:
Bachelor’s degree or equivalent experience required
Strong knowledge of bank control policies and standards
Effective time management skills
Controls & Risk management aptitude
Excellent communication skills(written and verbal in a clear/concise manner)
Experience in process improvement and process mapping
History of success working in a team environment
Ability to collaborate, partner and work in a team environment
Demonstrated ability to positively interface with other departments, colleagues and senior management
MS Office (required),MS Project (a plus),and SharePoint
Preferred Skills & Experience:
Minimum of 2-3 Years of Work Experience
Previous JPMC experience would be preferred .
Familiarity with US tax documentation preferred
Language Requirements? (other than English) – None
Hours of Work / Shift Timings in India:
Employees will be required to work based on US production schedules or pre U.S time shifts, depending on business requirements. Work shifts, (detailed below),will include working as per US calendar and holidays & as per overall policies.
Times mentioned below are only indicative and may change as per business requirements.
Work Days: Monday to Friday
Hours listed are based on India time zone hour: Shift - 4:00pm –1:00am IT / 5:00 PM – 2:00am IT / 6:30pm – 3:30am IT
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.