Introduction
We build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Role and Responsibilities
As a Citrix Administrator, you are responsible for application upgrades & deployments in Citrix servers
- Conduct Server health check (Basic health)
- Generate Farm reports (6.5 in UK and 7.15 LTSR in US environment)
- Sizing and Capacity Estimation (New Build)
- Access provisioning and de-provisioning
- Considerable initiative and discernment relative to problem determination/resolution and telephone etiquette
- Citrix Patch Management and policies configuration
- Managing Citrix license migrations and renewals.
- Deploying and supporting Citrix NetScaler and Citrix Provisioning Services.
Required Technical and Professional Expertise
- Minimum 5-8 Years of experience in Citrix Administration of both XenApp and XenDesktop with multiple sites and farms. And experienced in Complex multi-technology projects in large Enterprise, who is passionate about technology
- Expertise in Citrix XenApp 6.5 and 7.x & Citrix XenDesktop 5, 7.x and good Understanding of App Layering
- In-depth knowledge in different Citrix technologies like XenApp, XenDesktop, Provisioning services, Access Gateway, Password manager, Netscaler, Secure Gateway and Web interface.
- Experience in PowerShell scripting or of any Scripting language.
- Working knowledge on VMware (L2 ) Support (ESX 4.0 ESX 6.0),vSphere suite (4.0 6.0).
- Solid background with Microsoft SQL Server, IIS, Active Directory Policy Management and Storage Area Network
- Proven troubleshooting skills in Citrix printers, profiles, resource manager’s thresholds, installation manager, Citrix Farm Configuration
Preferred Technical And Professional Expertise
- Strong Analytical and troubleshooting skills.
- Knowledge of AD/DNS/DHCP will be added advantage.
- Planning and execution of complex and production changes.
- Hands-on experience on the assessment of the environment.
- Knowledge on Problem Management, RCA/problem resolution.
- Troubleshooting complex and business-critical issues
- Active Participation in DR activities.
- Demonstrated knowledge with Data Center Services.
- Knowledge on Application deployments.
- Disaster recovery planning and execution.
- Providing capacity planning inputs.
- Creating best practice documents, known error records, knowledgebase articles etc.
- Coordinates implementation of new installations, designs, and migrations for technology solutions
- Must have worked in a similar capacity in earlier organizations
About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.