1. Ability to maintain a relationship with the customer by meeting and exceeding expectations
2. Responsible for Client relations, renewal of projects and upselling to existing clients
3. Ability to track projects and liaison between client and development teams
4. Ability to monitor the daily operations of a business to ensure goals are achieved
5. A forward-thinking person with excellent communication with organisational skills
6. Attend technical support calls from customers to provide solutions by telephone/ mail by working with the Solution Architects
7. Preparing Proposals, Reports & Documentations
8. Approve and release invoices and follow up on Payments
9. Ability to document customer needs and match delivery to expectations
10. Positive Attitude with an interest towards strong career building