WINNWIN jobs - Client Relations

Selected intern's day-to-day responsibilities include:

1. Develop and maintain strong relationships with clients and partners, serving as a trusted advisor and advocate for their needs
2. Proactively engage with clients and partners to understand their business objectives and challenges, identifying opportunities to add value and provide solutions
3. Ensure client and partner satisfaction by regularly assessing their needs, addressing inquiries, and resolving any issues promptly and effectively
4. Collaborate with internal teams to ensure the timely delivery of products, services, and support that meet client and partner expectations
5. Identify new business opportunities within existing client accounts and partner networks, aiming to expand the scope of partnerships and increase revenue. Collaborate with the sales team to identify and pursue upselling and cross-selling opportunities
6. Act as the primary liaison between clients, partners, and internal teams, fostering effective communication and coordination. Work closely with the marketing team to develop joint marketing strategies and initiatives with partners
7. Oversee the negotiation and renewal of client and partner contracts, ensuring terms and conditions align with both parties' interests. Ensure contractual compliance and handle any contract-related issues or changes
8. Monitor and analyze key performance metrics related to client and partner relationships, providing regular reports and insights to management. Use data-driven approaches to identify areas of improvement and optimize relationship management strategies

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