Ras media and entertainment pvt ltd jobs - Client Relations Manager

Client Relations Manager

Ras media and entertainment pvt ltd
experience Fresher
salary 20,000 - 30,000 Per Month
qualification
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Posted: 1 Month ago
Views: 3
Applications: 1
Openings: 1

Job Description

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you. Your goal will be to help us safeguard our revenue and retain our customers. 

Responsibilities:
 ➢ Build relationships with key employees among customers 
 ➢ Advise clients on creating profitable processes 
 ➢ Schedule regular meetings with customers to ensure they are satisfied 
 ➢ Act as point of contact for complaints and escalate issues as appropriate 
 ➢ Help sales team up-sell or cross-sell services and products 
 ➢ Ensure both the company and clients adhere to contract terms 
 ➢ Study competition to find new ways to retain customers 
 ➢ Set sales and revenue targets and work diligently to meet them 
 ➢ Collaborate with internal teams to address customers’ needs 

Requirements and skills 
 ➢ Proven experience as a Client Relations Manager or Relationship Manager 
 ➢ Proven track record of meeting and exceeding targets 
 ➢ Background in customer service; industry knowledge is a plus 
 ➢ Experience tracking relevant KPIs (e.g. customer satisfaction) 
 ➢ Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce) 
 ➢ Excellent communication and negotiation skills 
 ➢ Problem-solving aptitude 
 ➢ Ability to work well with a team 

Job Particulars

EducationB.Com, BA, BBA/BBM, MBA/PGDM
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1690638
Locality Address Prahlad Nagar
StateGujarat
Country India

About Company

RAS Media & Entertainment Pvt. Ltd. is a Delhi born production and casting house, which laid its foundation in 2017. The in-house production deals with TV Commercials, documentaries, Baby Photoshoot, fashion photography, feature films and music albums with the most extolled associations. We run with an aim of ‘’Turning Your Vision Into to Reality’’ and advertise the same to the right niche for elevated return on investment. Integrity, trust, commitment and supreme work ethics are our mantras to success. Produces Feature Films, TV Commercials, Documentaries and Photography Campaigns.
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