Client Relationship Executive jobs in Chennai at Ceeyen concepts Private Limited

Customer Relations Executive is directly responsible to work on lead generation, conduct out the bound calling of leads, explaining the promoter benefits, qualify them and provide prospects to the sales team

Smart/well-groomed female candidate, having excellent written & verbal communication in English and Tamil.

Verbal / Spoken proficiency in any one of the south regional languages (Telegu, Kannada and Malayalam). Hindi speaking is desirable, but not mandatory.

Good hands-on experience in Ms-office suite.

Candidates from Insurance, Banking, Real Estate and FMCG with tele-calling experience are preferred.

Regular day shift only.

- Interact with the marketing team to collect and stack leads generated from various sources.

- Make outbound calls to the generated leads and explain the plan and benefits of becoming a promoter (Franchisee) of our business.

- Discuss briefly and collect adequate information about the prospects, schedule appointments and invite them to meet our sales/promoter relationship team.

- Continue to work on sourcing leads through various lead generation methods, generating references from existing promoters and help the sales team to achieve targets

- Ensure the maximum number of prospect appointments are given to the sales team.

- Always thrive to give the best customer experience by providing the right information, timely communication to clients and promoters.

- Efficiently handle all inbound and outbound calls and ensure the questions/concerns raised are tracked and resolved to provide the best experience to clients, promoters and internal team.

- Provide reports on daily or designated frequency to the reporting manager and take responsibility to provide resolution to issues, feedback and questions.

- Handle all administrative functions of running a small office.

- Should be willing and flexible to handle assigned and ad hoc responsibilities which become routine or non-part of the daily functions.

CEEYEN.COM is a professionally managed real estate service provider, helping people to sell, buy, rent and lease properties across India, through best-in- class digital technology pairing with a personalized on-the-ground service, enabled by our innovative and time tested business model.

We are backed by one of the leading and well reputed real estate services company, Pacific Union based out of San Francisco, the USA. Pacific Union has been in this field for more than 30 years, and operating across 50+ countries, clocking total sales revenue exceeding $30 billion, 248+ offices, with 10000+ work forces