Mikky Publication Services pvt ltd jobs - Client Relationship Executive
Client Relationship Executive
Fresher
Salary not disclosed
Posted:
9 Months ago
Views:
Applications:
Openings:
1
Job Description
Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients,
communicate regularly with client and update about ongoing services to ensure satisfaction and
resolve issues promptly. Responsible for retention of the existing clients and to get more business
from them.
Key Roles and Responsibilities
Key Roles and Responsibilities
● Procuring existing clients through direct contact and word-of-mouth.
● Negotiating with clients to secure the most attractive prices.
● Conducting quality assurance on all produced documents including research articles, review
articles, books, etc.
● Keeping the clients updated about the latest services.
● Managing a team of representatives offering customer support.
● Understanding the customer's problem and troubleshooting it with an optimal and effective
solution.
Knowledge and Skills
Knowledge and Skills
● Education: Science background or any related
field
● Experience: Fresher or Experience
● Knowledge of Research thesis or journals
● Excellent communication (written &
verbal)
● Interpersonal and problem-solving skills
● Research and Development skills
Attitude and Others Perks
Attitude and Others Perks
● Adaptive to challenging environment
● Proactive, results-oriented and organized
● Willingness to collaborate and coordinate with
different departments and team members
● Young and vibrant team
● Fast paced and growth minded culture
● Networking opportunity
● Professional growth and recognition
About Company
Mikky Publication Services pvt ltd
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