Kapil IT Solutions jobs - Client Relationship Executive

• Designation: Client Relation Manager
• Department: Sales
• Experience: 2+ years
• Location: Hyderabad
• Language Preferred: Telugu, English & Tamil

·         Responsible for interacting with clients and build relationship while ensuring their needs are being meet.

·         Mastermind creative ways to deliver an exceptional client experience

·         Coach and support team members to help them meet departmental goals

·         Excellent communication skills and the ability to anticipate the needs of customers

·         Working closely with Delivery Team

·         Clients by continuously proposing solutions that meet their objectives

·         Responding to complaints from clients and providing after-sales support as requested.

·         Review client’s orders and plan and coordinate delivery activities

·         Create plans to address clients’ business needs

·         Background in customer service in Chit fund industry knowledge is a plus

·         Proficient in all Microsoft applications.

·         Resolving customer complaints quickly and efficiently.