Timing technologies private limited jobs - Client Relationship Executive

We are looking for a Client Relations Executive to be associated with us for long-term relationships and coordinate with customers belonging to Punjab, Haryana, Uttarkhand & Himachal Pradesh.

You will resolve any issues that arise to ensure customers are satisfied with our IT services.In this role, you should be an excellent communicator who's able to grasp customer operational needs and fulfil their IT needs with your experience.
Responsibilities
Build relationships with key employees among customers
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues to IT Team & Management as appropriate
Ensure both the company and clients adhere to contract terms
Collaborate with internal teams (e.g. sales, IT & senior management) to customers' needs
Work on SQL Database and generate periodical reports.
Hire & Train resources by coordinating with HR
Set-up IT systems along with IT team coordination
Should be able to work with Multiple clients in Punjab, Haryana, Uttarakhand & Himachal Pradesh
Requirements
Proven experience as a Client Relations Executive or Operations with IT Background
Industry knowledge is a plus
Proficient in SQL Databases
A customer-oriented attitude - Clients
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
Any Bachelors/Masters Degree in Computer Science or IT
Work Place: Sector 11, Panchkula