Space Technology And Education pvt. ltd jobs - Client Relationship Executive

Job Summary

• Pres Sale, Sales and Post Sales
  
• New development in the territory w.r.t to market players in the Industry
  
• Record Keeping
  

Responsibilities and Duties

Pre Sales

• Identify methods to generate leads and enquiries.
  
• Identifies business opportunities with new clients & existing clients for extended products(up-selling/ cross-selling)
• Pursue new/existing client through calling/meeting etc to propose the products
• Create an effective pipeline for customers in his territory, and managing the same.
• Forecast business generation on monthly basis for diff. product category
• Prepare proposals/offers depending on the client requirement

Sales

• Demonstrating/presenting products to the clients and aware them about the services provided.
• Negotiating the terms of an agreement and closing sales and also negotiating on price, costs, delivery and specifications with clients.
• Communicate the sales through the process to concerned departments(academic support, operations and accounts, Education)
• Handover the required documents to concerned departments for implementation and recordkeeping
  
• Collect Payment and update the accounts and department records
  
• Follow up for future collection of payments as per the schedule
  

• Coordinate with the client for status and troubleshooting of programme implementation. (coordination & Execution)
  
• Report issues/problems identified during programme delivery w.r.t to clients/internal departments in writing.
  
• Do post-execution PR/marketing for repeat business generation. (Example- Feedback/testimonials/programme report/certificates/momentous)
  
• Maintains quality service by establishing and enforcing organization standards.
  

• Identify all the developments happening in the assigned territory w.r.t. competition.
  
• Update about all the initiatives (Like Events/Competition/Activities/New projects ) w.r.t clients
  
• New development in the territory w.r.t to market players in the Industry(Non-Competitors)
  
• Keep a track of all associations/Meets/Conference and plan promotional activities.
  
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
  

• CRM Software Updation w.r.t Clients, Sales Pipelines, Key Account Management, Contacts information of Key Persons working with the clients
  
• File all the Records as per the filing and documentation procedure
  
• File month-end report as per prescribed format on the last day of every month
  

• Implement the event plan w.r.t to marketing with existing and prospective clients.
  
• During the Company Events do prospecting and marketing with the participants.
  
• Execute post-event PR activities.
  
• Identify Areas where promotion activities could be organized.
  
• Plan and execute the promotional activities.
  
• Analyze the results of the promotional activities in terms of effectiveness, leads and Business generation.
  

• Qualification:Graduation & above in Science (Any discipline) / Graduation inGeography/Geology/Maths/Engineering/ BBA/MBA (Marketing)
  
• Experience:0- 5 yrs
  
• Desired Skills:Excellent Communication (Good command on English is Must),Ms.Office (Word, Excel, PowerPoint)
  

• Training:On job, scientific skill training will be provided by us.
  
• Job Type: Full-time
  
• Salary: ₹250,000.00 to ₹300,000.00 /year