Car Blushh jobs - Client Relationship Manager

Client Relationship Manager

Car Blushh
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 3
Applications: 27
Openings: 1

Job Description

·         Handling inbound calls, instant messages and emails in a professional manner.

·         Resolving customer inquiries and requests and ensuring strong customer satisfaction.

·         Working with various internal teams to ensure prompt and accurate order processing and delivery.

·         Escalating customer feedback as required.

·         Developing and maintaining MIS.

·         Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

·         Coordinating pre-sales and post-sales follow up.

·         Achieving and exceeding weekly and monthly KPIs.

·         Building strong and collaborative relationships with other internal stakeholders.

·         Monitoring market trends and providing regular competitor feedback.

·         Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.

·         Ensuring the correctness of customer data and manage any data cleansing activities.

·         Providing support on any requests or issues pertaining to CRM.

·         Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

·         Supporting the sales team key planning and operations tasks to support the overall objective of the business.

·         Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

Please note that there will be no off in weekends but one day off will be provided by the management in weekdays.



Job Particulars

EducationB.Com, BA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id434904
Job Category Tech Support
Locality Address Dwarka
StateDelhi
Country India

About Company

Car Blushh is a complete auto care Indian Start-up incepted with the sole motive of making daily driving a super hygienic and comfortable experience for the whole family.
Daily car cleaning is 99% unorganized sector, neglected for decades, which is primarily attended by local household help which is neither skilled nor equipped with proper equipment needed to do the job.
At Car Blushh we are providing our staff, a detailed car cleaning training, use of waterless cleaning solutions, with proper equipments and the right attitude required to perform premium car care services with customer delight as our prime responsibility. Car Blushh has a well-trained team that practices a superior level of personal hygiene and contributes in fighting the pandemic COVID19. Car Blushh follows strict personal hygiene protocols before and after every service delivery. We provide daily car cleaning services to our customers at the convenience of their home, office, or any other location which the customer wants. Our trained, experienced, talented and passionate professionals provide the car care services at the doorstep of the customers. Technology helps in identifying problems at the root and communicate our professionals to carry the necessary tools to complete the service.
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