Client Server Software Analyst II G1 jobs in Pune at TSYS

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayments),LinkedIn and Facebook.

What is your role going to be?

Support for Boarding & Servicing application portfolio of 12-16 individual applications.

Deployment Support

Triage issues with Windows Engineers, DBA, and Network Engineers

Support patching and verification schedules

Support for Boarding & Servicing application portfolio of 12-16 individual applications.

All other standard support functions/activities

Cover 24x7 support function. 24x5 from office & 24xWeekend on-call

Level 2/3 support for analyzing, troubleshooting incidents/issues at the application layer for apps built on dotNet platform

What are we looking for?

Overall experience of 2-4 years

Experience with Incident Management Processes

ITIL or other service-oriented certification Strongly Preferred

Working knowledge of Windows, Linux, Java, IIS, Apache servers

Ability to debug and analyze windows, web server and application logs

Ability to troubleshoot complex issues involving multiple systems

MUST be ready to work in shifts covering 24x5 and weekend on-call

An eye for details

This is a purely support role

Shift, on-call & overtime allowance applicable

What might also help?

Applications written in the following technologies are needed to be supported. Having knowledge of any of these technologies is an added advantage

ASP.NET

WCF

MVC

.Net

Web API, RESTful Web API

MS SQA

JAVA

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US Applicants

TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here .

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process.

EOE/Minorities/Females/Vet/Disability

Outside Of US Applicants

TSYS

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here .