AISMulti Global Services Pvt. Ltd. jobs - Client Service Associate

Client Service Associate

AISMulti Global Services Pvt. Ltd.
location
Gurgaon(Gurgaon-Others)
experience 0 to 4 Years
salary 20,000 - 30,000 Per Month
qualification
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Posted: 2 Months ago
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Job Description


  • Responding to customer inquiries. 
  • Maintaining Client Database with status of each customer
  • Attending to service request of customer and providing customized service. 
  • Maintaining Policy details, sending Policy renewal / payment reminders to client
  • Keeping track of policy expirations 
  • Talking to employees and helping them with their issues.
    Skills

    • Extensive knowledge of the company's policies, procedures, goods and services
    • Familiarity with customer-relationship management (CRM) software programs
    • Ability to explain complex concepts in a clear, simple manner to customers
    • Strong command of written and verbal English
    • Excellent organizational and multitasking skills
    • Ability to maintain a calm and polite manner in stressful situations
    • Willingness to cooperate with customers and management to resolve any issues that may arise

  • VIEW MORE

    Job Particulars

    Job TypeFull Time
    Hiring Process Face to Face Interview, Telephonic Interview

    About Company

    AISMulti Global Services Pvt. Ltd.
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