Client Service Executive jobs in Bangalore at Deluxe Entertainment Services

Shift Timings: Night shift
Location: Bangalore

Main Duties:

Oversees the production of subtitles for films and TV series for a major motion pictures studio
Coordinates with all departments and foreign affiliate offices during the preplanning and execution phases of the subtitling process
Acts as a liaison between all affiliate offices and other partner groups, obtaining and circulating all necessary information
Reviews cost estimates for accuracy before submitting to the studio
Maintains and updates the internal database and the internal network
Under the authority of the Production Supervisor:
You will be responsible for managing all aspects of subtitling projects for the assigned studio, from the initial work request through to final delivery and post-delivery action when required, supervising the execution of your projects with foreign offices in Bangalore, London, Moosic and Los Angeles
You will communicate with the assigned studio and other internal resources regarding new projects, deadlines, assets and status updates, all the while exhibiting a consistent standard of excellence in all your business communications
You will ensure that all projects are delivered on time, strictly respecting the deadlines and the specifications set by the studios
You will prioritize work to manage multiple tasks and simultaneous projects
You will proactively target opportunities, problems, and solutions pertaining to the preplanning and execution of the subtitling process
You will keep abreast of new procedures in an ever-changing industry, and participate in discussions regarding the development and implementation of said procedure
Education, Experience and Competencies:
Graduate in any discipline
Strong English verbal/written communication skills are essential
Computer-oriented, with a sound knowledge of MS Office Suite (especially Outlook)
Multi-task oriented
Extremely detail-oriented
Organized, priority-focused, dynamic, independent, resourceful
Team player
Responds well under pressure of deadlines
Prior experience with coordination, project management and / or in customer/client service will be an added advantage

Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world.

Our comprehensive offering of creative post-production and digital delivery solutions enables our clients to enhance and maximise the value of their content globally. We provide an end-to-end suite of services unrivalled in breadth, scale and global scope: high-end audio and visual post production for television and film; content management; content marketing; content localisation; and IP-based global distribution.

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