Client Service Manager jobs in Mumbai at Kent Technology Pvt. Ltd.

Kent Technology is hiring for Client Service Managers.

A creative Client Service Manager who understands how to reply for Queries/feedback /complaints OTT Digital Content.
Their job is to ensure that their clients content is relevant enough to create interest for consumers, plus answer any of their questions and possibly convert them into a customer.

Candidates should have a number of skills including:

Excellent overall writing skills in a number of different styles/tones.
Impeccable spelling and grammar
A deep understanding of consumers and what motivates them online
Great research, organizational, and learning skills
Their ability to take complex information and turn it into easy-to-understand copy is an essential aspect of any project.
FRESHERS ARE WELCOME

We are Kent Technology, a young, vibrant and promising company that combines the best of entrepreneurial drive and vigor providing BPO, KPO, RPO and Contact Center management solutions across the globe.

Since 15th June 2004, our thirteen year old company has accomplished a significant position in the outsourcing industry with the objective to excel our customer’s expectations with a first class and effectual service’.

Over the years, Kent Technology has grown its operation from a business start-up into one of the most promising and successful outsourcing service providers in India. The enterprising drive and the realization of opportunity within India became the two most important factors towards the inception of the company.

It was not a company that was created but a whole new enterprise, a potentially new industry that had no history and no business model to follow. All it had was sound leadership, a focused vision and an undying passion.

The Call Center has been carrying out Telesales Outbound and Inbound calls to UK, USA, Australia and Canada; and to undertake Back Office operations, on a 24×7 – 365 days support basis.