Client Services Coordinator jobs in Rajkot at Kalavid Print Media

We are an MBA company (Marketing- Branding- Advertising). We have our clients all over from Rajkot and spread out in Gujarat. They are utmost important to us. Thus we are seeking for an appropriate candidate with excellent communication skills. Her wok will be understanding the requirements from the clients. Take care of each and every minute details of the work. After this, they have to take forward the project to our employees and allocate work according to the requirements. This require careful selection and distribution of the work. After allocation comes taking the progress check. Progress check is a vital step which enables you to envision our client's dream and turn them into reality by taking care of each and every minute details. With 100% accuracy, we deliver our projects to the clients. Their happiness is ours. Come join us for this wonderful experience.

Responsibilities:

Provide assistance to clients in person, on email, or telephonically.
Schedule meetings or telephone conferences between clients and management.
Book meeting rooms or venues.
Coordinate the production of client-facing marketing materials.
Compile and maintain records on client accounts.
Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
Escalate complaints to relevant departments.
Liaise with in-house teams to adjust service offerings and assess related costs.
Build and maintain close relationships with clients.

Requirements:

Computer skills – must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.
Prior administrative or client services experience within a corporate organization may be strongly desired.
A professional and friendly demeanor.
Have a keen eye for detail.
Excellent verbal and written communication skills.