Medusind Solutions jobs - Client Servicing Executive

Location:  Chennai 

Shift Time: 8 pm to 5am / 5:30pm to 2:30am

Experience: Freshers & 1+ year of experience into voice

Educational Qualifications: Any Under Graduate or Graduate

Job Description:

·         Outbound calls to insurances for claim status and eligibility verification.

·         Denial documentation and further action.

·         Calling the insurance carriers based on the appointment received by the clients.

·         Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

·         Calling insurance companies to get the status of the unpaid claims.

·         Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

·         Maintain the individual daily logs.

·         Performs assigned tasks/complete targets with speed and accuracy as per client SLAs.

·         Work cohesively in a team setting. Assist team members to achieve shared goals.

·         Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

·         Communication / Issue escalation to seniors if there is any in a timely manner.