Letstransport jobs - Client Servicing Executive
Client Servicing Executive
Fresher
18,000 - 25,000 Per Month
Your Profile matches the job
Job Description
● Acts as point of contact for the client and attends to customer issues promptly.
● Coordinating with various teams for the resolution of client escalations.
● Upselling & Quality control among data systems.
● Providing actionable insights and sales to ops & product teams
● Conduct adhoc and b2b sales analysis as needed to support business requirements and provide timely business insights
● Profitability Analysis
● Bidding
● Cultivating solid relationships with clients through the provision of exceptional after-sales service.
● Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
● Identifying ways to overcome clients' initial dislike of company products.
● Maintaining an accurate record of all existing and potential clients.
● Responding to client inquiries in a timely and professional manner.
Job Particulars
About Company
LetsTransport was founded in 2015 by IIT-Kharagpur alumni. It is a series-B funded, last-mile tech-logistics solution provider for intra-state deliveries head-quartered in Bangalore. It offers reliable, affordable, and professional services, structured to serve enterprises. LetsTransport aggregates light commercial vehicles for urban logistics and has onboarded 100,000+ truckers on its platform across 20+ cities. LetsTransport works across industry sectors like organized retail, FMCG and e-commerce, distribution and 3PL companies. Some of its clients include Amazon, Britannia, Nestle, Bisleri, Vishal Mega Mart, JSW, ACC, Coca-Cola, Delhivery, and Udaan. The company offers customized logistics solutions for clients, along with other value-added services such as screened drivers, audited and GPS-enabled vehicles, point-to-point billing, status updates, 24x7 service, and greater efficiency, all at transparent and economical pricing.
At LetsTransport, we have a singular mission to transform urban logistics in India through technology. We are backed by marquee investors like Bertelsmann, Fosun, Mitsubishi, Rebright Partners and Mitsui Sumitomo Insurance Venture Capital.
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