Building positive relationships with New and existing customers
· Assisting with generating new business
· Identifying opportunities for greater profits
· Understand customer needs and develop plans to address them
· Identify key staff in client companies to cultivate profitable relationships
· Resolve customer complaints quickly and effectively
· Forward upselling and cross-selling opportunities to the sales team
· Promote high-quality sales, supply and customer service processes
· Aim to preserve customers and renew contracts
· Approach potential customers to establish relationships.
· Gain solid knowledge of competitors .
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