Whataportrait.com jobs - Client Servicing Executive

Job Summary
We are looking to hire for the role of Client Servicing Executive for our e-commerce business Whataportrait.com , who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (This is non-voice process. No calls involved) with office hours 9 am to 5.30 pm.
Responsibilities and Duties

• Develop and maintain existing client relationships in person via chat and email only
• Professionally and effectively employ sales skills to achieve targeted sales
• Effectively communicate with overseas clients to gain commitment to purchase
• Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets
• Liaise with vendors and contracted artists to accomplish projects assigned in timely manner
• Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval
• Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval
• Respond to customer inquiries via email in an efficient and effective manner
• Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling
• Customer Feedback Collecting Reviews from customers

Qualifications and Skills

• Excellent written communication
• Client Serviving
• Quality comtrol
• Client Management
• Client relationship management
• Client communication
• Professional chat
• Sales

Benefits

• Training
• Mentoring
• Growth
• Job Type: Full-time