Client Servicing Executive

Whataportrait.com
Experience : Freshers
Education : BHM, BA, BBA/BBM, B.Com
Location : Mumbai
Per Month: Rs. 13,000 - Rs. 25,000
Posted on 28 Sep 19
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Job DescriptionLast Date 26 Nov 19

Job Summary
We are looking to hire for the role of Client Servicing Executive for our e-commerce business Whataportrait.com , who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (This is non-voice process. No calls involved) with office hours 9 am to 5.30 pm.
Responsibilities and Duties

  • Develop and maintain existing client relationships in person via chat and email only
  • Professionally and effectively employ sales skills to achieve targeted sales
  • Effectively communicate with overseas clients to gain commitment to purchase
  • Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets
  • Liaise with vendors and contracted artists to accomplish projects assigned in timely manner
  • Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval
  • Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval
  • Respond to customer inquiries via email in an efficient and effective manner
  • Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling
  • Customer Feedback Collecting Reviews from customers

Qualifications and Skills

  • Excellent written communication
  • Client Serviving
  • Quality comtrol
  • Client Management
  • Client relationship management
  • Client communication
  • Professional chat
  • Sales

Benefits

  • Training
  • Mentoring
  • Growth
  • Job Type: Full-time
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
WhataPortrait.com was created for and by art enthusiasts. Our team is comprised of a network of artists all over the world, in areas such as the U.S., India, Philippines, and China. All of our artists are professional and hand-picked for their ability to deliver world-leading quality straight to you. We specialize in transforming your favorite photos into masterpieces. Each and every artwork is 100% handmade and custom. You are guaranteed to receive high quality at a great price every time!
Our Mission: 'To bring art to everyone's life and to keep the tradition of handmade art alive!'
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