Whizz HR jobs - Client Servicing Executive

Client Servicing Executive

Whizz HR

Mumbai

0 to3 Years

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

An award winning digital media agency is on a look out for a Social Media Executive.

Understanding of the bigger picture of online objectives and ensuring all activity supports wider online objectives

 Be the strategist & the operations in-charge for the brands assigned

 Responsibility for hands-on interaction with social media sites such as Facebook, Twitter, Instagram,

LinkedIn etc.

Responsibility for hands-on interaction with off-site social properties; blogs, other company Facebook fan pages, forums etc.

Respond and react to changes within social networks; changes in functionality, methods of engagement etc.

Monitor and present relevant data, trends, successes, exceptions etc.

Manage social media campaigns and day to day activities and promotions

Ensure timely delivery of the project by regular reporting structures and effective client servicing

Creative input on content, ideas on social media viral marketing

Ability to write great engaging web copy in a real-time environment that can stimulate user interaction,discussion and engagement

Use etiquette and ability to “sell without selling” online by delivering great service, great content &information but linking through commercial transactions which are relevant and appropriate Maintain close links with other parts of the organization to ensure aligned marketing and online marketing strategy is being delivered

Work closely with the offline marketing and online marketing team as well as the IT/web team to ensure coherent delivery of activities aligned to strategic objectives

Doing timely performance reviews of the teams and its members and ensuring that the set performance standard is met

Manage a team effectively and deliver expected performance as a team