Team Pumpkin jobs - Client Servicing

Client Servicing

Team Pumpkin
experience Fresher
salary Salary not disclosed
qualification
Read More...
Job is expired
Posted: 10 Months ago
Applications:
Openings: 1

Job Description

 Selected intern's day-to-day responsibilities include:


1. Creating a positive onboarding experience for new clients
2. Manage daily activities and tasks for clients by Line Manager
3. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
4. Responding to clients' requests as they arise in real time
5. Maintaining an accurate record of all necessary documents pertaining to the brand
6. Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
7. Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
8. Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
9. Ensure that projects are completed on time and within budget
10. Coach and support team members to help them meet departmental goals
11. Take responsibility for the quality of work, the accuracy of brief and the team's output
12. Maintain weekly, fortnightly and monthly reports
13. Meeting clients to discuss strategy and report on progress
14. Keep ahead of industry's developments and apply best practices to areas of improvement
15. Maintain an orderly workflow according to priorities

Skill(s) required

  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • MS-Excel
  • MS-Office
  • MS-PowerPoint
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2.   have relevant skills and interests

    SKILLS WE DESIRE

    Develop and maintain existing client relationships.

    Excellent organizational and time management skills.

    Strong analytical and problem-solving skills.

    Effective communication skills.

    A+ presentation skills (making PPTs included)

    Natural attention to detail

    Financial management and commercial acumen

    Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

    Number of openings

    1

    Job Particulars

    Role  BPO / Customer care
    Education B.Com, BA, BBA/BBM, BCA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1615101
    State Maharashtra
    Country India

    About Company

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