Client Servicing jobs in Mumbai at Team Pumpkin

Selected intern's day-to-day responsibilities include:

1. Creating a positive onboarding experience for new clients
2. Manage daily activities and tasks for clients by Line Manager
3. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
4. Responding to clients' requests as they arise in real time
5. Maintaining an accurate record of all necessary documents pertaining to the brand
6. Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
7. Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
8. Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
9. Ensure that projects are completed on time and within budget
10. Coach and support team members to help them meet departmental goals
11. Take responsibility for the quality of work, the accuracy of brief and the team's output
12. Maintain weekly, fortnightly and monthly reports
13. Meeting clients to discuss strategy and report on progress
14. Keep ahead of industry's developments and apply best practices to areas of improvement
15. Maintain an orderly workflow according to priorities

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

MS-Excel

MS-Office

MS-PowerPoint

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

SKILLS WE DESIRE

Develop and maintain existing client relationships.