About company : Our Client is a a Go-To-Market strategy and executions company that provides loyalty, brand activation, consulting and digital transformation solutions for companies in the automotive aftermarket, construction and home improvement industry in India. Job Role :
To prepare customized proposals and presentations for providing strategy and solutions to clients in consultation with operations team.
To manage quality and timeliness of regular & ad-hoc client deliverable.
To participate in new business pitches through ideation with core team members for concepts and preparation of presentations and cost proposals.
To grasp concepts quickly, think beyond traditional methods to exceed client's expectations.
To analyse data and make its interpretation.
To maintain clients database and sharing weekly MIS & project progress reports with client & Internal teams
To ensure liaising between clients sales and marketing teams, internal operations team, technical teams and vendors.
To manage finances for existing client Preparation of cost proposals, Estimate and invoicing requisitions, outstanding follow-ups and maintenance of billing records for all clients.
Responsible to make effort to build advocates for company and himself/herself to ensure company maximizes its revenue opportunity from the client account.
Should have proactive thinking and ability to map client competition.
Possess keen market insight through close observations of daily operations to pre-empt market problems and ability to develop and implement strategies for improving existing servicing and devising new offerings.
Possess negotiation skills, resource stewardship and an ability to handle chaos.
Proactive and self-motivated. Action bias with a strong sense of urgency.
Ability to maintain professionalism and honesty while building credibility, trust, and respect with both internal and external stakeholders.
Possess strong organizational, analytical, detailed planning and project management skills
Possess excellent communication skills; speaking, writing, listening. Should be articulate and persuasive; can communicate difficult and complex matters in a straightforward, transparent manner
Requirements
Experience: 5years of client servicing / account management experience from digital agency. Mandatory: Require team handling experience
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