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Collegedunia jobs - Client Servicing Role

Client Servicing Role

Collegedunia
location
Gurgaon
experience 1 Year
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 3 Years ago
Views: 0
Applications: 3
Openings: 1

Job Description

Job Responsibilities
  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
  • Ensure timely receivables and cash flow from clients
  • Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
  • Prepare timely team and client updates on all stages of project processes;
The Ideal Candidate Must
  • Have experience of min 1 year in the same field, otherwise, a fresher who fulfill following needs.
  • Have excellent verbal, written communication and presentation skills.
  • Have a willingness to be flexible: Works beyond what is described in the job description.
  • Understand the market and competitor activities.
  • Be able to seek out the appropriate contact in a targeted organization
  • Respect handling complaints
  • Ability to deliver results under pressure.
  • Have experience in project management
  • Be able to multitask and work under strict deadlines
  • Be able to work efficiently under minimal supervision

Job Particulars

Role BPO / Customer care
EducationCertificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can applyExperienced (1 Year)
Hiring Process Face to Face Interview
Employment TypeApprenticeship
Job Id553525
Job Category Diploma , Tech Support
StateHaryana
Country India

About Company

Collegedunia
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