Client Success Executive - Telesales jobs in Bangalore at Avanze Technologies

Eligibility: Any graduates, post graduates with excellent communication skills

Shift Timings: US – EST Time Zone (Night Shift) i.e. (5:00 PM - 2:00 AM) or (6:00 PM - 3:00 AM)

Perks & Benefits: One way Cab facility provided for female employees only + 2 weeks of free Training.

Candidate Note: Post completion of 6 months and successful training based on performance the employees will be eligible for a further compensation revision.

Roles & Responsibilities:

Using state of the art telephony, manage high volume of calls with existing or potential homeowners who have shown interest in either refinancing or purchasing a home
Manage a high call volume, emails, and SMS (text) to enable our sales staff to maintain a full pipeline of prospects
Pre-screen potential borrowers by confirming basic information
Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
Transfer interested consumers to the Loan Officers
Set appointments with consumers for the Loan Officers
Deliver exceptional customer service to potential and existing customers

Requirements:

Telemarketing and/or customer service experience (inbound/outbound) preferred
Previous collection, banking, financial services, or mortgage experience a plus
Must be high-energy and have a positive attitude
Must be articulate and able to quickly develop rapport with customers over the phone
Excellent customer service, written and verbal communication skills
Ability to work well under pressure and manage high volume of calls
Ability to counter customer objections
Must be independent, self-motivated, and organized

Salary:

INR 3,50,000 Per Annum to INR 4,00,000 Per Annum + Night Shift Allowances + Attractive Incentives

(For right set of candidates, we can go beyond the mentioned CTC)

Founded by enterprising leaders with rich experience in business management in 2015 with core focus of providing consulting, outsourcing and technology services. We offer true “end-to-end” and customized component solutions for virtually any process with analytics and compliance; supported by domestic, offshore or hybrid delivery models. Avanze is a mortgage focused technology company providing productized solutions spanning the Mortgage Loan Cycle. The firm is built on thought leadership and innovation. We believe in collaborative approach to provide transformational solutions firmly grounded on creativity, technology implementation and strategic partnership.With more than 1100+ exceptional people in over 4 centers globally, we help you gain competitive advantage by implementing industry best practices, integrating business intelligence with cutting-edge technology to drive business values and growth.