Client Support Pre-sales jobs in Pune at Plus91 Technologies

About the internship

Selected intern's day-to-day responsibilities include:

1. Attend meetings with potential clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution
2. Provide technical solutions in a professional manner and to agreed timeframes
3. Create and confidently deliver technical presentations internally and externally
4. Deliver training on solutions and provide product support to channel partners and internal stakeholders
5. Work with product management to give feedback on issues with current products and provide input around new products
6. Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
7. Respond to customer queries in a timely and accurate way, via phone, email or chat
8. Identify customer needs and help customers use specific features
9.Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
10. Update our internal databases with information about technical issues and useful discussions with customers
11. Gather customer feedback and share with our product, sales and marketing teams

Skill(s) required

English Proficiency (Spoken)

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Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 15th Apr'21 and 20th May'21

3. are available for duration of 3 months

4. are from Pune and neighboring cities

5. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Flexible work hours

Informal dress code

Number of openings-1

Certificate: Will be provided at the end of the Internship

Plus91 Technologies is a healthcare technology company. We create and implement an electronic medical record, lab and hospital information management, and healthcare analytics products for clinics, labs, hospitals, and wellness programs. We strategize and manage digital marketing solutions for healthcare providers and healthcare value chain stakeholders.