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Client Svcs Spt Specialist

Orange
Experience : 0 to 3 Years
Location : Kolkata
Job Role : Engineer
Posted on 04 Oct 20
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Job DescriptionLast Date 01 Dec 20
About The Role

about the role

We’re searching for a talented and passionate Network Engineer to join our Public Sector Team, who will be responsible to lead to manage all L2/L3 level Network Operations in Bihar State Wide Are Network 20

Job Responsibilities

Controlling & Monitoring of Network Infrastructure ( Router, Switches, Firewall, NMS Platform, Servers, Unified Threat Management Box, Link Load Balancer, Website and Content Management Server, Antivirus Servers, Domain Name Server, Bandwidth, network security services, audit

Troubleshooting network problems and outages The specialist should have deep understanding of the routing protocols and integrated with other networks like NKN/NICNET/SECLAN

Providing recommendations/ suggestions to BSWAN for system improvement

Generating reports on problems occurred in a specific period and take precautionary actions for stopping the occurrence of problems in future

Participate actively on carrying out network related changes and troubleshooting and resolving complex 2nd level network related problems, coordinate resources where necessary and serve as escalation point to 1st level operational teams

Respond to and resolve IP network issues within the timeframe of severity level agreements

Observe and identify trends of recurring problem and provide resolution to prevent recurrence

Deploy client solutions and network design implementations

Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications environment

Take initiative to proactively discover potential network impacts and resolve issues in the shortest time frame

Participate actively on problem resolution and root cause analysis

Deploy and document changes in accordance with problem and change management process

Communicate to customers, resolution and root cause resulting from the outage or service interruption

Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity

Ability to write fluently and communicate to senior management in non-technical terms

About You

about you

Ideal candidates will use their passion for Network and Security Operations to provide support to business They will be responsible for Controlling & Monitoring of Network Infrastructure

Qualifications And Work Experience

BE/BTech/MCA/MTECH degree or equivalent

Minimum 5 Year Experience Into Network Operations

Prior experience of SWAN project and IT Infrastructure/ Network Monitoring, Enterprise level NMS & Helpdesk Management tools

Should have working experience on Networking/Infra related projects Controlling & Monitoring of Network Infrastructure ( Router, Switches, Firewall, NMS Platform, Servers, Unified Threat Management Box, Link Load Balancer, Website and Content Management Server, Antivirus Servers, Domain Name Server, Bandwidth, network security services, audit

Providing recommendations/ suggestions to BSWAN for system improvement

Generating reports on problems occurred in a specific period and take precautionary actions for stopping the occurrence of problems in future

Prior experience of SWAN Infrastructure Resource more preferences

strong in networking troubleshooting and Network performance analysis

Good understanding of TCP/IP protocol suite

Strong understanding of Cisco WAN accelerators and Cisco Wireless networking

Hands-on experience of various routing and switching protocols -EIGRP,OSPF,BGP and QOS, STP, HSRP, RPR,RPR ,SSO

Hands on experience with QOS configuration and troubleshooting and various router/switch redundancy/failover protocols - HSRP,RPR,RPR ,SSO etc

Vendor coordination and escalation

incident and Problem management

Experience in handling and troubleshooting Cisco router/switch series - 2800,3800,7200,6500,3750,4500 etc

Basic understanding of the various Network operating systems

Understanding of TACACS and RADIUS authentication and working knowledge of Cisco ACS

Basic to intermediate level of knowledge of AlkaTel Voice

Have strong technical problem determination ability, exceptional system implementation, installation, and disaster recovery planning and ongoing administration experience

Broad knowledge and background on TCP/ IP, MPLS, BGP, WAN, and LAN

Good working knowledge on Cisco 65xx/ 72xx/ 76xx, Nexus 5k/ 7k, Websense proxy, ACE & Array load balancer

Sound understanding and working knowledge of routing protocols such as BGP, EIGRP and OSPF

Have a positive and never-say-die attitude Going beyond what is expected to bring about good result for the team

Experience in an application hosting or data center environment

Experience maintaining highly available and highly secure networks

Good process orientation and ability to clarify objectives, evaluate options, consider implications, assess risks, and make key decisions

Good interpersonal and facilitation skills along with effective communication (both written and verbal) skills

Sound planning, organizational and problem solving skills

Certifications

CCSA or equivalent

Additional Information

Benefits - At Orange, we know that great people make a great organization We value our people and offer employees a broad range of benefits You will be working in a team of cross-functional experts who are working on continuously evolving and challenging technologies

Life at Orange - At Orange Business Services you are not just joining a tech company, you’re joining a worldwide team united to serve our B2B customers wherever they are on the globe Our teams are ready to welcome you and help you make a difference and change the world to build a better, digital and more human place You will have the opportunity to grow & develop with the latest technologies at your fingertips With us you will really make a difference

department

Sales & Marketing Asia Pacific

  • Client Svcs Spt Specialist
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Orange
Apply now
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