Are you looking at developing future leaders? Come join us at Siemens.
As Partner of Choice, our Global Business Services (GBS) center support Siemens’ companies worldwide to achieve excellence in their internal processes in areas such as Finance, Human Resources, Information Technology, Supply Chain, Customer Care, and many more. At GBS, we are on a digital transformation journey to shape the Shared Services Center of the Future.
Change the future with us Brief understanding of the Amazon Webservices (AWS) family especially Amazon Connect, Lex, Polly, Contact Lens Basic development skills, particularly JavaScript Experience in reading, understanding and interpreting legal texts Study of business informatics or computer science Proven track record of minimum 5 years as service manager of telecommunication or IT services We don’t need superheroes, just super minds Minimum 7 years of project management, especially in agile environments (e.g. Scrum)
Excellent communication skills in English ITIL foundation certification or comparable experience Strong experience in managing external providers, customers, and stakeholders Experience in AI technologies and providers preferably AWS Structured, analytic, calmed, and professional appearance Taking the responsibility of our Contact Center Telephony Service in India Managing external telecommunication providers, suppliers, IT technicians and software developers Leading rollout projects
Customer communication Stakeholder management Cost and price management We’ve got quite a lot to offer. How about you?
This role is based in Bangalore.
But you’ll also get to visit other locations in India and the globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries, and the shape of things to come.
We’re Siemens.
A collection of over 396,000 minds building the future, one day at a time in over 200 countries.
We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in.
All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us craft tomorrow.