Software AG jobs - Cloud Service Operations Engineer

Who We Are

YOU’VE PROBABLY USED OUR SOFTWARE - IF YOU LIVE ON PLANET EARTH
The name “Software AG” may never appear on your online banking screen, your candy wrapper or the cup from your barista. You may never see “Software AG” in the movie’s credits, on your mouse or on the side of the plane you just flew — but our software is virtually everywhere. The fact is leading brands use Software AG technology every day to serve you better.

Our Team & Purpose

Software AG Cloud is an open and independent cloud platform and your one-stop shop for all Software AG Cloud service offerings. We the Cloud Service Operations department operate and deploy these offerings in a secure and reliable manner to contribute to our purpose “We connect people and technology for a smarter tomorrow”. We are a diverse and worldwide distributed team of engineers that are working agile with RnD and the Global Support organizations to continuously improve our services.

We, The Integration And API Cloud Operations Team, Are Looking For You - To Deploy, Manage, Control, Administer, Monitor & Improve

• Infrastructure as Code with state of the art tools like Terraforming, Helm
• Service availability and stability
• Creating and maintaining CD pipelines
• Handling of incidents 24/7 (on-call)
• Onboarding of new customers and environments
• Performance of our system
• Services in Pre-Production & Production stages
• Fire drills and documentation for disaster recovery procedures
  

What We Expect From You

Must have skills:

• Bachelor's degree in Engineering or similar education or working experience
• Linux administration and comfortable with Bash
• Exposure to at least one Cloud platforms like AWS, Azure
• Exposure to at least one Configuration & Infrastructure management tools like Terraform, Ansible, Chef
• Take over on-call duties
• Good vocal and written communication skills in English

Preferred Skills

• Analytic mindset and good with troubleshooting issues
• Exposure to Git, GitOps
• Experience in managing SaaS / PaaS
• Containerization and Orchestrators like Kubernetes
• Networking and DB fundamentals
• Self-starter mentality