Cloud Trainee jobs in Bangalore at Rapyder Cloud Solution pvt ltd

Primary Responsibilities:

Enablement of L1 Team with Training & Guidance.
To Work very closely with L1 Team to avoid any delay in any resolution
Open to work in 24*7 environments.
Capacity planning, administration, maintenance planning, support, security
Carry out the advance level of troubleshooting on Linux OS and applications
Extend technical support the Clients over email and phone.
Responsible for the uptime of the various client projects being managed / monitored.
Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
Shift report generation on daily issues handled / escalated in the form of Daily reports. Work on the change request and new Installations
Ensure earlier resolution to the issues to meet SLA, should follow-up with vendors / clients, wherever required, to timely resolution & minimum downtime.
Possess strong product, technology and industry knowledge of the cloud computing domain
Understand functionality and capability of a core set of virtualization and infrastructure automation tools
Completes assigned activities within schedule
Work independently and as a part of result oriented, fast-paced dynamic environment with little to minimal supervision

Also pl apply only if you agree with following conditions:

Stipend of 8000 per month for first 6 months during internship.
Have to submit any one of the original document.
And agree for 2.5 years commitment after internship.

Rapyder (rapyder.com) is one of the fastest growing Cloud Consulting companies with deep expertise in both AWS as well as Azure platforms. We are headquartered out of Bangalore with offices in Mumbai and New Delhi. Our portfolio of service offerings includes Applications and Infrastructure Migrations to the Cloud, Consulting and Architecture services, DevOps and ongoing Managed Services. Typically, we are credited to be able to reduce your Applications and Infrastructure costs between 25-40% depending on the workloads. We also have good expertise on the SAP HANA platform.