We are seeking a dedicated collection agent to assist our business with the recovery of outstanding payments from debtors.
Responsibilities include developing payment plans, locating debtors in order to begin the recovery process, and negotiating debt payments.
Developing debt collection strategies and plans.
Contacting debtors by telephone to enact and negotiate debt recovery.
Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
Preventing repeated payment delinquency by negotiating manageable debt payments.
Negotiating settlements to receive payment on a certain percentage of the debt.
Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
Initiating legal and repossession proceedings if debt recovery fails.