Shivkan business solutions jobs - Collection Agent

* Recovery Officers responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team. 

* Must be excellent in the tracking of pending payment / Continues follow-ups via phone /achieve monthly collection targets.

* To visit the customer's houses to collect payments.

* Achieve monthly collection Target.

* Meet the daily/weekly/monthly Collection.

* Regular follow-up on all the accounts allocated.

* Ensure proper resolution on query raised

* Negotiating settlements to receive payment on a certain percentage of the debt.

* Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.