Responsibilities:
Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
Developing debt collection strategies and plans.
Contacting debtors by telephone to enact and negotiate debt recovery.
Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
Preventing repeated payment delinquency by negotiating manageable debt payments.
Negotiating settlements to receive payment on a certain percentage of the debt.
Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
Initiating legal and repossession proceedings if debt recovery fails.
Requirements:
Exceptional ability to communicate with debtors to negotiate debt payment plans.
Ability to collaborate on debt collection efforts with other departments and institutions.
Knowledge in tracking down defaulters by searching publicly available databases and records.
Exceptional recordkeeping and interpersonal skills.
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