Back to Login with Password
Enter valid mobile number
One Time Password (OTP) will be sent to your Mobile Number
New to Teamlease.com? Register Here
Fresher
13,000 - 15,000 Per Month
A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ ⁴:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⁵ ⁶ ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts,
[10/10, 10:25 am] Meta AI: A Collection Executive is responsible for managing and recovering overdue payments from clients or customers. Key responsibilities include ¹ ² ³:
- Contacting clients: Reaching out to debtors via phone, email, or mail to negotiate payment plans and settlements.
- Negotiation: Arranging repayment plans and settlements within company guidelines.
- Record-keeping: Maintaining accurate records of collection activities, transactions, and customer interactions.
- Compliance: Ensuring adherence to company policies, financial regulations, and debt collection laws.
- Customer service: Providing exceptional service to maintain client relationships and resolve payment issues.
Qualifications and Skills ² ³ ⁴:
- Education: High school diploma or equivalent; bachelor's degree in finance, accounting, or related field preferred.
- Experience: Proven experience in debt collection, customer service, or related field.
- Key skills:
- Communication and negotiation: Excellent verbal and written skills to effectively engage with debtors.
- Problem-solving: Ability to handle difficult conversations and resolve payment issues efficiently.
- Attention to detail: Strong organizational skills to maintain accurate records and manage multiple accounts.
- Proficiency in software: MS Office, CRM systems, and financial software.
Types of Collection Executives ⁵ ⁶ ¹:
- Field Collection Executive: Responsible for collecting payments from clients through in-person visits.
- Tele Collection Executive: Handles outbound calls to customers regarding overdue payments and secures payment arrangements.
- Senior Collection Executive: Oversees customer accounts, handles disputes, and implements effective collection strategies.
The role of a Collection Executive is critical in maintaining a company's financial health by minimizing bad debt and ensuring timely payments ⁷.
Safety Tips
How to get a Job early? Follow these tips1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.
Jobs By Roles
Jobs By Cities
Applying Job & Updating your profile. Please wait…
Please review & update following critical information(s). Update & apply to become a matching Job applicant! Without this information, your profile may not get shortlisted.
