· Utilize various skip tracing techniques and collection strategies to
locate right parties in order to negotiate payment arrangements on high
collectability or value accounts.
· Negotiate payment terms and methods when right party is reached. The
process often requires reviewing the account information in database, and/or
asking probing questions of the consumer in order to better understand
potential objections to payment.
· Ensure all accounts allocated are followed up thorough and follows
trails are entered in feedback excel sheets and CRM.
· Achieve Monthly targets
· Overcome stalls and objections & suggest money sources for debt
payment.
· Negotiate settlements
· May advise management regarding collection strategy effectiveness for
various portfolios.
· May help resolve higher level disputes.
· Performs other duties as assigned
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