Location: Junagadh
CTC: 1.25 to 2.50 Lac/Annum+ Incentives+ Conveyance up to 3000 per month
Age Limit: 19 years to 26 Years
Education: 12th or Graduation
Two wheeler mandatory.
Job Description:
Collections as per targets attached. Biometric, smart card collections and collections of Cross sell products
Provide the required customer support , timely and accurate collections
Adhere to process of collections and ensure zero OD
Responsible for managing the Collections, maintain/minimise the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries.
Responsible for managing the collections & maintain 100% collections, also minimize the PAR
Conduct periodic reviews with field team working out strategy to improve productivity, recommending collection settlements to track legal cases for logical closures and maximize recoveries
Collections as per targets defined
Smart card collections and collections of cross sell products
Adhere to process of collections and ensure zero OD
Responsible for cash collections / operations / liquidation, cash pick-up, cash delivery, compliance to policies and guidelines with respect to cash
Ensure timely & accurate cash logistics services and & maintain good collection relations with Clients
Queries & complaints resolution, internal process and controls, timely reporting to reporting officer
Maintaining MIS
Follow-up with customers for their overdue amounts, while adhering to internal and External guidelines on COC are Maintained at all times
Responsible for improvement of Late bucket delinquency
Ensure feedback through handoff of previous bucket cases and escalate variance if any
To do reconciliation of payments and ensure timely deposition of cash payment in the system.
To comply with the process ,procedures as defined and ensure its effective implementation at all times
To maintain relationship with customer for the overdue payments. Handle and resolve customer queries effectively
To achieve the monthly targets (KPI targets to be communicated time to time)
To provide daily feedback to the supervisors and escalate problematic cases and initiation of legal
To support the business on data quality management