Collection Specialist II jobs in Pune at BMC

Description And Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

BU Description/Position Description:

This position is responsible for collecting invoices for an assigned customer portfolio.
Additional responsibilities include analysing contracts, calling customers, researching disputes, reconciling accounts, following up on payment arrangements, and escalating customer disputes as required.
The Collection Specialist will also lead staff training and activities, help drive key collection results and metrics across the team, and develop cross-functional relationships within BMC to support the collections function.

Primary Roles and Responsibilities:

2 to 3 years of experience in commercial collections preferably for IT & Software industry.

Superior written and verbal communication skills

Strong knowledge and demonstrated experience with Microsoft Excel & Reporting

Client-friendly approach with demonstrated proficiency in building client relationships

DSO result driven (understands financial targets and forecasting)

Ability and skill set to prepare and distribute reports.

Problem solving & Dispute handling skills

Understanding of basic quote to cash cycle
Experience/ Qualifications:

Requires Graduation degree.

Master degree would be an added advantage. MS – Office
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. BMC never asks for payment from individuals seeking employment with the company.