Vahan Technologies India Pvt Limited jobs - Community Operations Specialist

Role:  Community Operations Specialist (Work from Office)

Why you’ll LOVE Vahan:

• We’re a small team that enjoys working hard, getting a lot done, and having fun
• Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives
• We also provide an outstanding training ground for aspiring entrepreneurs

Roles and Responsibilities:

• Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users.
  
• You will engage with potential users (job seekers across the blue-collar segment) to help them find an ideal job on our platform.
  
• Coordinate with the users job seekers and employers in their efforts until successfully hired.
  
• Effectively understand job seeker’s strengths and weaknesses and suggest/recommend suitable jobs to the candidate. 
  
• Build relationships and trust with the users through interactive communication.
  
• Identify customer pain points and challenges and recommend solutions.

Success Criterion

• The role will focus on developing scalable processes to engage and retain job seekers. This requires a commitment to operational excellence, as well as creative thinking with a strong customer-centric mindset.
• This role calls for versatile profiles that have a knack for solving problems along with the ability to push new initiatives, positively challenge the status quo and make the role what they want it to be.

Qualifications and Experience:

Experience:

• We believe that all you need to have is the right mindset and agility to do the role. We have no filter criteria in your education.
• We have no criteria to filter you out around the experience you have. Freshers and experienced folks can apply to this role.

Extra awesome

• 1+ years total work experience in a high-growth, productive constantly changing environment.
• Work experience in customer-centric industries (ex. Hotels, airlines, banking) is preferred.
  

Traits and Skills:

• You communicate clearly. You write well. You speak eloquently. You are good at explaining anything to anyone over the phone and in writing.
• Speaking in Hindi is a must. Any other language like English, Tamil, Telugu, Kannada is a plus. 

Benefits:

• We care about you. We offer competitive health insurance for employees and their dependents. 
• Our co-workers are a close-knit, intelligent, and motivated team, and the best minds you get to work with
• Compensation: Fixed - 16-18K per month. And to add to that, when you ace your targets you are rewarded with a big bonus, as our way of saying Well Done! Our best performers make upwards of 38K/month